Simmons Auto Paint and Body Shop

Dear Customer,

We would like to thank you for choosing Simmons Auto Paint & Body to service your Automobile.

We know you have many choices and when it comes to caring for your car and we appreciate your business. Please take a minute to complete this survey.

This survey is important to us and if there is any reason why you can't give us an EXCELLENT rating, please contact us at 843-744-1992 or email at service@simmonsautoshop.com

Sincerely,
Customer Relations Team


First Name: 

Last Name: 

Email address: 

Repair Order Number OR last 4 digits of VIN# 

Estimator 

Please rate the following with "5" being highest and "1" being lowest.
Was our staff courteous, helpful and knowledgeable?
5 4 3 2 1 Other
If Other please specify:

Did our estimator explain your vehicle repairs in a manner understandable to you?
5 4 3 2 1 Other
If Other please specify:

Did our estimator effectively communicate with you during the repair process?
5 4 3 2 1 Other
If Other please specify:

Were you satisfied with the quality of repairs to your vehicle?
5 4 3 2 1 Other
If Other please specify:

Will you refer our shop to your friend?
yes no
If no please specify: :

How did the insurance company handle your claim?
5 4 3 2 1 Other
If Other please specify:

How did you hear about our shop?
Dealer Repeat Customer Referred by a Friend Insurance Referral                 Online Advertising Other
If Other please specify:

 
Comments / Suggestions to better serve our customers: